Today we welcome our new manager to Kingfisher Court, Gaynor Smart-McCann. We are extremely excited to have her join our Kingfisher family and we are looking forward to working with her.

Gaynor has a wealth of knowledge and experience in the care sector, starting her first job as a care assistant back in the 1980s. Gaynor took up her first home manager position in 1998 and has never looked back. Working in a variety of homes catering for all ages, and disabilities, with the last ten years being spent working in elderly care, Gaynor has achieved a lot and has gained a range of professional qualifications along the way.

 I’ll let Gaynor tell you a bit more about herself.

I am passionate about working in care and have always considered myself to be a people person. It is huge privilege to work with others and to know that I am the driving force behind a service where all people matter. I consider myself to be a kind and empathetic person who is a good listener at all levels.

I have worked in care for a long time, and there are many reasons for this. I love the fact that the smallest of gestures mean the most to others, and if, during the course of my working day I can make others feel valued and genuinely cared for, then I know that I am making a difference to someone’s life. Caring for others is the most rewarding career to have.

An integral part of my role is to forge strong relationships with residents and their families and friends, their input will be fundamental to the quality of the service at Kingfisher Court. I enjoy supporting and developing my staff team to deliver the highest standard of care. I take pride in providing outstanding care to my residents, and having a good team who share the same values is vital to achieving this goal.

I am a perfectionist who enjoys the attention to detail that comes with this job, I like to focus on the standards of attainment required to hold the position that I love.

My door will always be open, I am responsive and ready to help in any way that I can. I both encourage and welcome any feedback that will help us to shape the future of the home.
I am tremendously excited to be joining the team at Kingfisher Court, it is a fantastic home with a great future ahead of it, and I am honoured to be given the opportunity to be part of that journey.